Frequently Asked Questions
Explore categorized questions covering our process, services, pricing, and what to expect when working together.
Getting Started
We primarily design and build on Wix for consistency and ease of use. We can work within other platforms for refresh projects depending on scope.
We’ll review your project details, reach out if we need additional information, and guide you through the next steps.
Absolutely. We work with both new and established businesses at all stages of growth.
Yes, if you’re unsure what service best fits your needs, we’re happy to guide you in the right direction with a complimentary discovery meeting.
You can reach us by our business email, and we will reach out within 1-2 business days.
Pricing and payments
Each project is customized based on scope, timeline, and overall needs. Final pricing is confirmed after project review.
For refresh projects, we may be able to work within your existing platform depending on platform limitations, overall scope, and project needs.
Yes, a 50% deposit is required to secure your project and begin work.
Deposits are non-refundable once work has begun, as they secure project time and planning.
Projects are typically structured with a 50% deposit upfront and the remaining balance due prior to launch. For larger projects, custom payment structures may be discussed on a case-by-case basis.
Website design and process
Most projects are completed within approximately 3–4 weeks, depending on project scope and responsiveness.
We primarily design and build on Wix for consistency, flexibility, and ease of use.
For refresh projects, we may be able to work within your existing platform depending on platform limitations, overall scope, and project needs.
For refresh projects, we may be able to work within your existing platform depending on platform limitations, overall scope, and project needs.
Yes, all websites are optimized for both desktop and mobile viewing.
Absolutely. Wix allows for easy editing and long-term manageability after launch. Clients are welcome to make their own updates, though we are not responsible for changes made after project completion.
We also offer ongoing maintenance plans for continued support and updates. For more info on pricing and options, you can visit our Services and Investment page.
Content and branding
Clients provide the base content, and we help refine and structure it. Full copywriting is available as an add-on if needed.
Yes, we offer brand identity services including logos, typography, color palettes, and visual direction.
For more info on pricing and options, you can visit our Services and Investment page.
No problem. We offer visual content services and can also guide you on your brand's imagery direction.
For more info on pricing and options, you can visit our Services and Investment page.
Yes, visual content add-ons are available for websites, branding, headshots, and social content.
For more info on pricing and options, you can visit our Services and Investment page.
Revisions and Support
Most projects include up to 2 rounds of revisions, depending on the service selected.
Absolutely. Additional updates or expanded work can be added at any time and may be quoted separately depending on scope.
Yes, we offer monthly maintenance plans to help keep your website updated and running smoothly.
For more info on pricing and options, you can visit our Services and Investment page.
Maintenance plans may include minor updates, troubleshooting, content edits, and ongoing support, depending on the selected plan.
For more info on pricing and options, you can visit our Services and Investment page.
Project Policies
Upon final payment, full ownership of the completed website and content is transferred to the client.
Unless otherwise requested, completed projects may be displayed in our portfolio for promotional purposes.
Contact
We typically respond to inquiries within 1–2 business days. While response times may vary during active project periods, we prioritize clear and timely communication throughout every stage of the process.
The best way to reach us is through our inquiry form or business email. This helps us keep communication organized and respond as efficiently as possible.
That’s completely okay, we’re happy to guide you through the process and help determine the best direction for your project. Simply fill out our inquiry form or send us an email.